Help & Contact
Need assistance with NutriShot AI? We're here to help you get the most out of your nutrition tracking experience.
Common Questions
How do I get started?
Simply download the app from the App Store or Google Play, create an account using your preferred OAuth provider (Google), and start taking photos of your meals. The AI will automatically recognize foods and provide nutritional information.
The app isn't recognizing my food correctly
For best results, ensure good lighting and take clear photos of your meal. Try to capture the entire plate or dish. If recognition isn't accurate, you can manually search for foods or describe what you ate using text or voice input.
Can I use the app offline?
NutriShot AI requires an internet connection for AI food recognition and to sync your data. However, you can view previously logged meals and your dashboard offline. Make sure to sync when you have connectivity.
How do I set nutrition goals?
Navigate to your profile settings in the app, where you can set custom goals for daily calories, macronutrients (protein, carbs, fats), and specific micronutrients. The app will track your progress toward these goals throughout the day.
Troubleshooting Tips
- Ensure your app is updated to the latest version for best performance and new features
- Check your internet connection if food recognition is slow or not working
- Clear the app cache if you experience any display issues
- Make sure you've granted camera permissions if photo capture isn't working
- Try restarting the app if you encounter any unexpected behavior
- For complex dishes, consider logging individual ingredients for more accuracy
Contact Support
Our support team is ready to assist you with any questions, technical issues, or feedback about NutriShot AI. We typically respond within 24-48 hours.
Email: support@questopiallc.com
When contacting support, please include details about your device (iOS/Android, version), app version, and a description of the issue you're experiencing. This helps us assist you more quickly.
Additional Resources
- Privacy Policy - Learn how we protect your data and privacy
- Check the FAQ section on our homepage for answers to common questions about features and functionality
- Follow us for tips, updates, and nutrition advice (links to be added)
© 2026 Questopia LLC. All rights reserved.
NutriShot AI is a product of Questopia LLC.