Managing or canceling your subscription
Apple or Google bills your NutriShot AI subscription, so all subscription management happens through the App Store or Google Play. Canceling, changing plans, and refunds all live there, and none of it happens inside the app or through support email.
How to cancel
- Open your subscription settings: on iOS, the Subscriptions section of your Apple account settings; on Android, the Subscriptions section of Google Play
- Find NutriShot AI in the list
- Cancel the subscription and confirm
You can cancel any time. There's no cancellation fee and nothing to email us about.
Trials auto-renew
Free trials require starting a subscription, and the subscription begins automatically at the plan price when the trial ends unless you cancel first. The monthly plan carries a 3-day trial and the annual plan a 7-day trial, so the window is short by design. If you only want to try Premium, set a reminder to cancel before the trial is up.
Canceling during a trial or paid period doesn't cut you off early. You keep Premium until the current period ends.
What happens after canceling
Your Premium access continues until the end of the period you've paid for. After that, you drop back to the free plan: daily AI meal scans, a daily coaching insight, hydration, and your dashboard all keep working. Your logged data stays put.
Refunds
Refunds are handled by Apple or Google, depending on your platform. Contact Apple Support or Google Play support with your purchase. We can't issue store refunds ourselves.
Related articles
Ask us directly
Email us and we'll sort it out. We typically reply within 24-48 hours.
Email support